VLE Print Studio
VLE Print Studio
pvc.digitalsuvidha.online
Register & Get License Key

Refunds & Cancellations

Last Updated: October 23, 2026

1. Overview of Digital Goods

VLE Print Studio provides intangible, digital desktop software licenses with instant automated activation upon payment. Because our license keys are generated immediately and provide instant full access to our software tools, we have established the following clear and fair refund policy.

2. Try Before You Buy (Free / Low-Cost Trial)

💡 We recommend testing the Free Trial first:

We provide a 3-Day Trial tier so every customer can test printer compatibility (Epson L8050, L805, Canon Tray, PVC sheets), card alignment, and speed before purchasing a 3-Month, 6-Month, or 12-Month plan.

3. Eligibility for Refund

We provide refunds under the following specific circumstances:

  • Duplicate Payment / Double Charge: If you were charged multiple times for the same transaction due to a gateway lag or network error, the duplicate amount will be refunded automatically.
  • Payment Debited but Key Not Generated: If your account was debited but the payment failed to create an active license key on our server, and our support team cannot activate your key within 24 hours, you are entitled to a full refund.
  • Severe Technical Incompatibility: If our technical support team is unable to make the software functional on your supported Windows OS (Windows 10 or 11 64-bit) within 48 hours of reporting.

4. Non-Refundable Cases

  • Requests made after 48 hours of license key activation.
  • Change of mind after extensive usage and card printing.
  • Failure to operate due to unsupported hardware or operating system versions (e.g. Windows XP or macOS).

5. Machine ID Reset & Hardware Transfer Policy

If your computer undergoes formatting, Windows reinstallation, or motherboard replacement, you do not need to purchase a new key! Contact our WhatsApp or email support with your registered mobile number and original license key, and our administrators will reset your hardware machine lock free of charge.

6. Refund Processing Timeline

Once a refund is approved by our billing department:

  • The refund is initiated immediately through our Cashfree Payment Gateway dashboard.
  • The refunded amount will be credited back to your original source of payment (UPI ID, Bank Account, or Card) within 5 to 7 business working days as per standard banking protocol.

7. How to Request a Refund or Cancellation

To request a refund or cancellation, please contact our support team with your Order ID, Registered Mobile Number, and transaction screenshot:

Email: support@digitalsuvidha.online
WhatsApp Support: Available on website footer